Male passenger: "Do you realize that the ride-hailing market is being messed up by people like you? You take a 30-kilometer ride for 38 yuan, after deducting fuel costs and wear and tear, and then the platform fee, do you still make money?"
Yang Chen realized the passenger seemed angry, so he quickly explained, "I’m not doing ride-hailing to make money. It’s just to kill time when I’m bored. The cost for 30 kilometers is just over 20 yuan, deduct the platform fee, and I can still earn the price of a bottle of water. That’s enough for me; I don’t have high demands."
Male passenger: "But it’s because of drivers like you that other drivers can’t make a living. If everyone doesn’t take such orders, would the platform still offer so little? All the serious drivers who rely on ride-hailing for a living don’t take them, but you insist on taking them."
Yang Chen: "Dude, did you intentionally place an order to find fault?"
Male passenger: "What do you mean find fault? I just want to see who is ruining the market! You’re young, you can feed yourself without worrying about your family, you don’t care about earning more or less. But drivers like us who rely on ride-hailing to support our families can’t do that! We need to earn money, we need to eat! I’m definitely giving you a bad review for this order. I want you to pay for wrecking the market!"
Yang Chen immediately pulled over and said, "If you’re like this, I won’t take you there! Get out of the car!"
Male passenger: "Wow, look at you being all arrogant, are drivers on the Bibi platform all like this? Dare to kick passengers out halfway?"
From what he said, he sounds like he’s a driver on another platform, deliberately placing a discounted order to stir trouble.
Then Yang Chen wouldn’t indulge him, this bad review can definitely be removed.
"Damn, are you mental or what? Which platform’s driver are you? Here to stir up trouble?" Yang Chen cursed.
Male passenger: "Which platform I’m a driver for is none of your business, but by taking such orders, you’re smashing our livelihoods, you deserve to be struck by lightning!"
Yang Chen immediately opened the car door, forcefully pushed him out, and cursed, "Get lost! Whatever orders I want to take are none of your business. Not only is it not losing money, even if it loses money, I choose to take it, and you’re not in a place to interfere. If you’re so awesome, why don’t you just go and force the platform to change the rules? Stirring up trouble for fellow drivers, what’s the point of that? Platforms offering discounts to attract new users is pretty normal. If you can’t accept that, then what are you doing out here? Create your own platform and charge whatever you want."
No matter which platform, it’s normal to offer coupons and other promotional deals to attract customers.
As long as it’s profitable overall, it’s fine, since consumers won’t just come over for no reason; you need to give them enough incentives to draw them in.
For example, platforms like Pinduoduo use a one-time discount to attract consumers, who will eventually buy a lot from the platform, and sellers will benefit sooner or later.
If you can’t even accept that, then don’t join any platforms, just rely on your offline traffic to survive.
The key is, even if he doesn’t like these promotional policies, he should be raging at the platform, not daring to make trouble there, he comes to mess with fellow drivers. What’s this crazy idea?
Yang Chen closed the car door and drove off.
The passenger immediately gave him a bad review.
"Trash driver, just kicked me out halfway, I will definitely keep complaining, and also report to the police. Drivers like you are making it harder and harder for those of us who drive ride-hailing to make money."
Yang Chen smirked disdainfully and didn’t care at all.
At this moment, the system issued an alert.
"Congratulations to the owner for receiving a bad review. The system rewards the owner with a 20% stake in Yida Commercial Group, making the owner the second-largest shareholder of the group."
Yida Commercial Group?
That’s the parent company that developed Yida Plaza, Yida Culture and Tourism, Yida Hotel and other projects?
Wow, this reward is valuable.
Yang Chen felt delighted, sensing the air was filled with the scent of money.
"I’m really tired these days, need to find a place to have a coffee and relax a bit," Yang Chen said with a smile.
Just as he sat down in a coffee shop, Bibi customer service called him.
Customer service: "Mr. Yang, a passenger just called to complain that you got physical and kicked him out halfway. Did this happen?"
Yang Chen: "You have a look at the recording inside my car, once you’ve seen it you’ll know how to handle it. You’re a mature customer service rep now, learn to handle such matters on your own instead of always calling me. Got it?"
The customer service was momentarily stunned and quickly replied, "Oh, oh, oh, got it. I’ll check your in-car recording first. Sorry for bothering you."
Yang Chen: "Hmm. Go ahead and check it out, I’m having my coffee."
Customer service was stunned again, then replied, "Alright, alright. Enjoy. Sorry for bothering you."
Yang Chen: "Hmm. No problem. Handle it well. If similar incidents happen later, only call me if absolutely necessary, otherwise don’t bother me."
After saying that, Yang Chen hung up the phone.
Just after hanging up, the system issued another alert.
"Congratulations to the owner for receiving a complaint, triggering a critical hit reward, the system rewards the owner with Yida Commercial Group shares increased to 40%. The share transfer paperwork has already been sent by a courier. Please wait patiently for the courier’s arrival."
Oh my, not sure if it’s an illusion, this coffee also seems to have a scent of money somehow?